App ID: ART645_DEMO_001
| ID | Question / Name | Category | Starter | Sort | Keywords | Actions |
|---|---|---|---|---|---|---|
| 2 | What is a chatbot? | interface | yes | 1 | chatbot, conversation | Edit |
| 3 |
How does this project work?
The chatbot matches user input to database records.
|
system | yes | 2 | database, knowledge, project | Edit |
| 4 |
Why does design matter in a chatbot?
Chatbot design affects clarity, trust, tone, and usability.
|
design | yes | 3 | design, interface, trust | Edit |
| 5 |
What is a fallback response?
A fallback response appears when the chatbot cannot find a matching knowledge card. It is an important design moment because it shows the system's limits.
|
design | yes | 4 | Fallback responses help users understand what the system does not know. | Edit |